- Pricing
Choose the Mediation Zone plan that fits your practice
From listing visibility to a complete admin + documentation system.
Mediation.Zone is built to help South African mediators run their practice professionally — from being discovered online, to taking bookings, collecting payment, managing client documentation, and keeping everything organised in one secure place.
Whether you’re starting out or running a busy practice, your subscription gives you the tools you need to operate efficiently, look credible, and protect your workflow.
Starter
Best for mediators who just want the system basics.
- This plan includes 1 listing
- Unlimited availability of listings
- Booking Module enabled
- Reviews Module enabled
- Social Links Module enabled
- Opening Hours Module enabled
- Video option enabled
- Coupons option enabled
- FAQ option enabled
- Pricing Menu Module enabled
- Gallery Module enabled
- Maximum 10 images in gallery
- Mediator listing + profile
- Bookings with payment requirement
- Basic invoicing/receipts through orders
- Access to dashboard essentials
Professional
Best ValueFor active mediators who want admin + client workflow support
- This plan includes 1 listing
- Unlimited availability of listings
- Booking Module enabled
- Reviews Module enabled
- Social Links Module enabled
- Opening Hours Module enabled
- Video option enabled
- Coupons option enabled
- FAQ option enabled
- Pricing Menu Module enabled
- Gallery Module enabled
- Maximum 15 images in gallery
- Includes everything in Starter, plus:
- Client file archive
- Mediation.zone email account
- Fillable private forms
- Contract signing flow
- Resource hub access (downloadables + Canva templates)
Elite
Your premium “done-for-you + brand kit” package.
- This plan includes 1 listing
- Unlimited availability of listings
- Booking Module enabled
- Reviews Module enabled
- Social Links Module enabled
- Opening Hours Module enabled
- Video option enabled
- Coupons option enabled
- FAQ option enabled
- Pricing Menu Module enabled
- Gallery Module enabled
- Maximum 15 images in gallery
- Includes everything in Professional, plus:
- A5 yearly diary
- Conference/file folder with notepad
- 200 business cards
- Car magnets with QR code
- Virtual business card + QR code to their Mediation.Zone listing
- How The Platform Works
1) Sign up and get verified
When you register, you’ll complete your profile and upload your key documents (e.g., identity document, certificates, proof of address) so the admin team can approve your mediator account.
2) Choose a package and publish your listing
Each package includes 1 listing, which becomes your public-facing profile on Mediation.Zone. Your listing is searchable by location and includes all the trust signals clients look for (availability, reviews, media, and more).
3) Clients find you and request a booking
Your listing can accept bookings through the platform’s booking system. You set your availability, and clients submit booking requests based on your offering.
4) Payment happens before the booking is accepted
To protect you and reduce no-shows, bookings can be configured to require payment before confirmation (so you’re not reserving time without commitment).
5) Manage everything from your dashboard
From your mediator dashboard you’ll manage bookings, client communication, and (depending on your package) your client files, forms, resources, and contract flow.
What’s included in every package
Every plan includes the core listing and booking functionality needed to be found and booked:
- 1 listing included
- Booking Module
- Reviews Module
- Social Links Module
- Opening Hours Module
- Video Uploads
- Coupon Creation
- FAQ Option
Family Law Mediation
Civil Law Mediation
Consumer Protection
Online bookings: commission and withdrawals
6.8% commission on online bookings
If a client books and pays online through the system, a 6.8% platform commission is applied to that transaction. This covers platform costs like payment handling, administration, system maintenance, and the tools that support your workflow.
Example:
If a client pays R1,000, the commission is R68 (6.8%), and R932 remains as your earnings.
Mediator Wallet + minimum withdrawal amount (R150)
Your earnings are tracked in your Wallet/Withdrawable Balance inside your dashboard. When you reach the R150 minimum withdrawal, you can request a payout.
Payouts are managed via the dashboard commissions area, and processed orders are marked accordingly.
Important: Commission applies only to payments processed through the platform checkout. If you arrange payment outside the system, that payment won’t reflect in the platform wallet.
Sign-up fee explained (why there’s a once-off fee)
The once-off sign-up fee covers the setup work required to get your practice live and ready to operate through the system. This includes verification, onboarding admin, system setup, and (for Elite) the physical branding kit.
Cancellation and refunds (subscriptions)
For mediator subscriptions, fees are generally non-refundable once the subscription period has started, and cancellations typically apply from the end of the billing cycle (no pro-rata refunds for the remainder of the cycle).
Join Us
Ready to elevate your mediation practice? Apply now to become a Mediation Zone affiliate!